Footbeen ("we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect when you use the Footbeen mobile application and the footbeen.com website (the "Service"), how we use it, and what choices you have.
1. Information We Collect
Account and profile information. When you create an account, we collect your email address and, if you sign in via Apple or Google, your name as provided by those services. You may also set a username, display name, bio, favorite club, profile visibility, plans visibility, and profile photo within the app.
Newsletter and product updates. If you join the Footbeen email list on our website, we collect your email address, the page where you signed up, the consent text shown at signup, and basic technical details such as browser user agent and referrer. We use this only for occasional Footbeen updates, guides, and product news.
Match, stadium, and social activity. When you mark a match as attended, plan a future match, follow another user, accept or decline a match invite, tag companions, or use social features, we store the related match, stadium, club, date, relationship, visibility, and activity data needed to provide those features.
Uploaded photos, media, and memories. If you add match-memory photos, profile photos, captions, comments, ratings, notes, or other media, we store that content and associated metadata such as upload time, related match or stadium, sort order, and account ownership. User-uploaded match-memory photos may appear in app surfaces such as your profile, match pages, stadium pages, or galleries according to your profile visibility and the feature's privacy rules. We do not currently use user-uploaded match-memory photos in public blog or social media marketing unless a future explicit approval and moderation flow allows it.
Club preferences. You may select a favorite club ("my club"). This is stored with your profile to personalize your experience.
Device information. We automatically collect basic device information such as device type, operating system version, and app version for debugging and compatibility purposes.
2. Authentication
We offer three ways to sign in:
- Apple Sign In — We receive your name and email (or a relay email if you choose to hide it) from Apple.
- Google Sign In — We receive your name and email from Google.
- Email OTP — You enter your email and we send a one-time passcode. No password is stored.
Authentication is managed through Supabase Auth. We do not store your Apple or Google passwords.
3. How We Use Your Information
We use your information to:
- Provide and maintain the Service, including storing your match visits and displaying your map and statistics
- Store, process, resize, crop, moderate, display, and deliver uploaded photos, profile content, match memories, captions, comments, ratings, notes, and other User Content
- Respect your profile and plans visibility settings, including public and private profile surfaces
- Authenticate your identity and secure your account
- Improve the Service through aggregated, anonymized usage analytics
- Diagnose and fix crashes and technical issues
- Communicate with you about your account or the Service when necessary
- Send occasional Footbeen updates if you explicitly join our email list
4. Third-Party Services
We use the following third-party services that may process your data:
Supabase — Cloud database, authentication, and storage. Your account data, match visits, stadium visits, profile information, uploaded photos/media, and related metadata are stored in Supabase-hosted database and storage services. Supabase Privacy Policy
Firebase Analytics — We use Firebase Analytics to understand how the app is used, including screen views and feature usage events. Firebase may collect device identifiers and IP addresses. Firebase Privacy
Firebase Crashlytics — We use Crashlytics to collect crash reports, which include device information, app state at the time of a crash, and stack traces. This helps us identify and fix bugs. Firebase Privacy
Mapbox — We use Mapbox to display maps in the app. When you view the map, Mapbox may collect telemetry data such as your approximate location and device information. Mapbox Privacy Policy
5. Visibility, Public Display, and Sharing
We do not sell your personal data. We do not share your personal data with third parties for their marketing purposes. We only share data with service providers when needed to operate, secure, analyze, host, store, or improve the Service.
Your profile visibility and plans visibility settings affect what other users can see. Public profile surfaces may display your username, display name, avatar, favorite club, selected stats, recent match or stadium activity, and recent uploaded match-memory photos where the feature allows it. Private profiles limit detailed profile surfaces, but may still show a basic profile shell so other users can recognize you for social features.
Some Footbeen content is intended for public display, such as public profile pages, shared cards, leaderboards, public app links, and website or app previews. If you choose to share a card, profile, or public link outside Footbeen, people who receive it may save, repost, or copy it outside our control.
6. Data Retention, Deletion, and Takedown
We retain your account data, match visit history, profile content, uploaded photos/media, and related metadata for as long as your account is active or as needed to provide the Service. If you delete specific content, request removal, or delete your account, we will delete or anonymize personal data within 30 days where practical, except where we need to retain it for legal, security, backup, audit, moderation, fraud-prevention, or legitimate operational reasons.
Deleted photos or media may remain for a limited time in backups, logs, caches, moderation records, or places where they were already shared before deletion. Newsletter signup records are retained until you unsubscribe or ask us to delete them. Anonymized, aggregated data that cannot identify you may be retained indefinitely.
If you believe uploaded content infringes your rights, violates your privacy, or should be removed, contact [email protected] with enough detail for us to review the request.
7. Your Rights
You have the right to:
- Access — Request a copy of the personal data we hold about you.
- Delete — Request deletion of your account and all associated data.
- Remove content — Delete or request removal of uploaded photos, media, profile content, captions, comments, or other User Content.
- Export — Request an export of your data in a portable format.
- Correct — Update your profile information directly in the app.
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
8. Data Security
We use industry-standard measures to protect your data, including encrypted connections (HTTPS/TLS), secure authentication flows, and access controls on our database. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Children's Privacy
Footbeen is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will take steps to delete that information promptly. If you believe a child under 13 has provided us with personal data, please contact us at [email protected].
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will notify you through the app or by other means. The "Effective date" at the top of this page indicates when the policy was last revised. Continued use of the Service after changes constitutes acceptance of the updated policy.
11. Contact
If you have questions or concerns about this Privacy Policy or your data, please contact us at [email protected].